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658.812 B116p 2011
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Call No.
Title
Author
1.
658.812 B116p 2011
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
Bacal, Robert.
2.
658.812 B544e
The ends game : how smart companies stop selling products and start delivering value /
Bertini, Marco.
3.
658.812 B544e
The ends game : how smart companies stop selling products and start delivering value /
Bertini, Marco.
4.
658.812 B565s
Service innovation : how to go from customer needs to breakthrough services /
Bettencourt, Lance.
5.
658.812 B639L
Legendary service : the key is to care /
Blanchard, Kenneth H.
6.
658.812 B657p
People love you : the real secret to delivering legendary customer experiences /
Blount, Jeb.
7.
658.812 C319u
United breaks guitars : the power of one voice in the age of social media /
Carroll, Dave, 1968-
8.
658.812 C319u
United breaks guitars : the power of one voice in the age of social media /
Carroll, Dave, 1968-
9.
658.812 C666c
The customer rules : the 39 essential rules for delivering sensational service /
Cockerell, Lee.
10.
658.812 C666c
The customer rules : the 39 essential rules for delivering sensational service /
Cockerell, Lee.
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