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Marshall, Lisa B.
Subjects
Public speaking.
Speech anxiety.
Conversation.
Interpersonal communication.
Oral communication.
Negotiation.
Conflict management.
Influence (Psychology)
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Marshall, Lisa B.
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Smart talk : the pub...
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808.51 M368s
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Marshall, Lisa B.
Public speaking.
Speech anxiety.
Conversation.
Interpersonal communication.
Oral communication.
Negotiation.
Conflict management.
Influence (Psychology)
MARC Display
Smart talk : the public speaker's guide to success in every situation / Lisa B. Marshall.
by
Marshall, Lisa B.
St. Martin's Griffin, 2013.
Call #:
808
.51
M368s
Subjects
Public speaking.
Speech anxiety.
Conversation.
Interpersonal communication.
Oral communication.
Negotiation.
Conflict management.
Influence (Psychology)
ISBN:
9780312597283 (pbk.)
0312597282 (pbk.)
Edition:
1st ed.
Description:
xvi, 269 p. ; 21 cm.
Bibliography:
Includes bibliographical references (p. [255]-258) and index.
Contents:
Taking the "hell" out of hello : how to introduce yourself -- Conversation magic : how to improve your conversation skills -- Cat got your tongue? what to say when -- Giddyup your follow-up : how to effectively follow up on your conversations -- From Archie Bunker to Mary Poppins : how to speak with tact and grace -- Fearless feedback : how to deliver restorative feedback -- Ouch, that hurts! how to accept criticism -- We have to talk : how to have a difficult conversation -- Tongue Fu : how to deal with difficult people -- Say no more : how to say "no" -- The art (and science) of persuasion : how to influence others -- The art of the deal : how to negotiate -- Say yes to impress : how to use positive language -- Magically delicious : how to unleash your inner charisma.
Holds:
0
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Location
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Call No.
Item type
Status
Central Library
Adult Nonfiction
808.51 M368s
Core Collection - Adult
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