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Guidara, Will.
Subjects
Customer services.
Hospitality.
Corporate culture.
Management.
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by author:
Guidara, Will.
by title:
Unreasonable hospita...
by call number:
658.812 G946u
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Guidara, Will.
Customer services.
Hospitality.
Corporate culture.
Management.
MARC Display
Unreasonable hospitality : the remarkable power of giving people more than they expect / Will Guidara.
by
Guidara, Will.
Optimism Press, 2022.
Call #:
658
.812
G946u
Subjects
Customer services.
Hospitality.
Corporate culture.
Management.
ISBN:
9780593418574 (hc.)
Description:
x, 272 p. ; 23 cm.
Bibliography:
Includes bibliographical references and index.
Contents:
Welcome to the hospitality economy -- Making magic in a world that could use more of it -- The extraordinary power of intention -- Lessons in enlightened hospitality -- Restaurant-smart vs. corporate-smart -- Pursuing a true partnership -- Setting expectations -- Breaking rules and building a team -- Working with purpose, on purpose -- Creating a culture of collaboration -- Pushing toward excellence -- Relationship are simple. Simple is hard -- Leveraging affirmation -- Restoring balance -- The best offense is offense -- Earning informality -- Learning to be unreasonable -- Improvisational hospitality -- Scaling a culture -- Back to basics.
Summary:
"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park"--From publisher.
Holds:
4
Copy/Holding information
Location
Collection
Call No.
Item type
Status
Due Date
Central Library
Adult Nonfiction
658.812 G946u
Core Collection - Adult
Checked out
Jul 19, 2024
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Tantallon Public Library
Adult Nonfiction
658.812 G946u
Adult books
Checked out
Jul 17, 2024
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