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Item Information   Copy / Holding Information     Publisher Weekly Review     Table of Contents     More Content       More by this author     Curtin, Steve.     Subjects     Consumer satisfaction.     Customer services.     Customer relations.     Product management.     Organizational change.     Browse Catalog     by author:      Curtin, Steve.       by title:      Delight your custome...       by call number:      658.812 C978d     Search the Web     Curtin, Steve.     Consumer satisfaction.     Customer services.     Customer relations.     Product management.     Organizational change.       MARC Display

Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary / Steve Curtin. by Curtin, Steve. American Management Association, c2013. Call #: 658.812 C978d Subjects Consumer satisfaction.   Customer services.   Customer relations.   Product management.   Organizational change. ISBN:  0814432808 (pbk.) 9780814432808 (pbk.) Description:  vii, 196 p. : ill. ; 23 cm. Notes:  Includes index. Summary:  "Reveals three truths common to all exceptional customer service experiences"--Back cover. Holds:  0   Copy/Holding information Location Collection Call No. Item type Status   Woodlawn Public Library Adult Nonfiction 658.812 C978d Adult books Checked in Add Copy to MyList Tantallon Public Library Adult Nonfiction 658.812 C978d Adult books Checked in Add Copy to MyList

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