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Greenberger, Leonard S.
Subjects
Business communication.
Communication in management.
Communication in organizations.
Leadership.
Truthfulness and falsehood.
Communication -- Psychological aspects.
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Greenberger, Leonard S.
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What to say when thi...
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658.45 G798w
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Greenberger, Leonard S.
Business communication.
Communication in management.
Communication in organizations.
Leadership.
Truthfulness and falsehood.
Communication -- Psychological aspects.
MARC Display
What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you say / Leonard S. Greenberger.
by
Greenberger, Leonard S.
McGraw-Hill Education, [2013]
Call #:
658
.45
G798w
Subjects
Business communication.
Communication in management.
Communication in organizations.
Leadership.
Truthfulness and falsehood.
Communication -- Psychological aspects.
ISBN:
9780071806435 (alk. paper)
0071806431 (alk. paper)
Description:
xxix, 224 pages : illustrations ; 23 cm.
Bibliography:
Includes bibliographical references and index.
Contents:
Science behind the art -- Laying the foundation -- The lost art of storytelling -- Real vs. perceived risk or why we drive -- The code for trust and credibility -- Non-verbal messages and their impact on the code -- Credibility gender gap -- Mastering the media -- Avoiding and escaping traps -- The can response.
Holds:
0
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Call No.
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Due Date
Central Library
Adult Nonfiction
658.45 G798w
Core Collection - Adult
Checked out
Jul 31, 2024
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Sackville Public Library
Adult Nonfiction
658.45 G798w
Adult books
Checked in
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