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Hot seat : what I learned leading a great American company / Jeff Immelt, former CEO of General Electric, with Amy Wallace.

by Immelt, Jeff, 1956-

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Avid Reader Press, 2021.

General Electric Company -- Management.

Chief executive officers -- United States -- Biography.

Electric industries -- United States -- Management.

Industrial management -- United States.

9781982114718 (hc.)

1st Avid Reader Press hardcover ed.

340 p. ; 24 cm.

Includes index.

Leaders show up -- Leaders learn every day -- Leaders invest in growth -- Leaders are systems thinkers -- Leaders persevere in a crisis -- Leaders make big companies small -- Leaders compete around the world -- Leaders manage complexity -- Leaders solve problems -- Leaders are transparent -- Leaders are accountable -- Leaders are optimists.

"In September 2001, Jeff Immelt replaced the most famous CEO in history, Jack Welch, at the helm of General Electric. Less than a week into his tenure, the 9/11 terrorist attacks shook the nation, and the company, to its core. GE was connected to nearly every part of the tragedy -- GE-financed planes powered by GE-manufactured engines had just destroyed real estate that was insured by GE-issued policies. Immelt knew his response would set the tone for businesses everywhere that looked to GE for direction. Over the next sixteen years, Immelt set out to change GE’s focus by making it more global, more rooted in technology, and more diverse. But the stock market rarely rewarded his efforts, and GE struggled. Immelt offers a rigorous, candid interrogation of himself and his tenure, detailing for the first time his proudest moments and his biggest mistakes. The most crucial component of leadership, he writes, is the willingness to make decisions. But knowing what to do is a thousand times easier than knowing when to do it. Perseverance, combined with clear communication, can ensure progress, if not perfection, he says. Immelt explains how he’s pushed through even the most withering criticism: by staying focused on his team and the goals they tried to achieve. As the business world continues to be rocked by stunning economic upheaval, this is an urgently needed, and unusually raw, source of authoritative guidance for decisive leadership in uncertain times."

Wallace, Amy, 1962-

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