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Item Information   Copy / Holding Information     Table of Contents     More Content       More by this author     Eddy, William A.     Subjects     Problem employees.     Narcissism.     Antisocial personality disorders.     Bullying in the workplace.     Psychological abuse.     Workplace -- Psychology.     Conflict management.     Interpersonal conflict.     Work environment.     Browse Catalog     by author:      Eddy, William A.       by title:      It's all your fault ...       by call number:      658.3045 E21iw     Search the Web     Eddy, William A.     Problem employees.     Narcissism.     Antisocial personality disorders.     Bullying in the workplace.     Psychological abuse.     Workplace -- Psychology.     Conflict management.     Interpersonal conflict.     Work environment.       MARC Display

It's all your fault at work : managing narcissists and other high-conflict people / Bill Eddy and L. Georgi DiStefano. by Eddy, William A. Unhooked Books, [2015] Call #: 658.3045 E21iw Subjects Problem employees.   Narcissism.   Antisocial personality disorders.   Bullying in the workplace.   Psychological abuse.   Workplace -- Psychology.   Conflict management.   Interpersonal conflict.   Work environment. ISBN:  9781936268665 (pbk.) 1936268663 (pbk.) Description:  230 pages ; 22 cm. Bibliography:  Includes bibliographical references (pages 221-225). Summary:  Increasingly, high-conflict people -- especially narcissists and bullies -- are showing up in the workplace. They choose targets and then place blame on them, treating them with disdain, or otherwise acting in aggressive, inappropriate ways. This guide addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the High Conflict Person, analyze options, respond to hostility, and set limits on extreme behavior. You may not be able to change a high conflict personality, but by using these techniques, you'll be able to keep the focus on solutions rather than arguments. Bill Eddy is the president of the High Conflict Institute and is the author of "It's all your fault! : 12 tips for managing people who blame others for everything." Other authors:  DiStefano, L. Georgi. Holds:  0   Copy/Holding information Location Collection Call No. Item type Status   Woodlawn Public Library Adult Nonfiction 658.3045 E21iw Adult books Checked in Add Copy to MyList Central Library Adult Nonfiction 658.3045 E21iw Adult books Checked in Add Copy to MyList

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