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Caspersen, Dana.
Subjects
Interpersonal conflict.
Conflict management.
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Caspersen, Dana.
by title:
Changing the convers...
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303.69 C342c
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Caspersen, Dana.
Interpersonal conflict.
Conflict management.
MARC Display
Changing the conversation : the 17 principles of conflict resolution / Dana Caspersen.
by
Caspersen, Dana.
Penguin Books, 2015, c2014.
Call #:
303
.69
C342c
Subjects
Interpersonal conflict.
Conflict management.
ISBN:
9780143126867 (pbk.)
0143126865 (pbk.)
Description:
xvii, 247 p. ; 24 cm.
Notes:
"A Joost Elffers book."
Contents:
Conflict: The anti-principles: Make listening and speaking difficut -- Ensure stagnation or destructive escalation -- Prevent positive developments -- Resolution: The principles: Facilitate listening and speaking -- Change the conversation -- Look for ways forward.
Holds:
0
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Alderney Gate Public Library
Adult Nonfiction
303.69 C342c
Adult books
Checked out
Jul 21, 2024
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Bedford Public Library
Adult Nonfiction
303.69 C342c
Adult books
Checked in
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Central Library
Adult Nonfiction
303.69 C342c
Adult books
Checked out
Jul 28, 2024
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