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Shankman, Peter.
Subjects
Corporate culture.
Organizational effectiveness.
Leadership.
Customer relations.
Browse Catalog
by author:
Shankman, Peter.
by title:
Nice companies finis...
by call number:
658 S528n
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Shankman, Peter.
Corporate culture.
Organizational effectiveness.
Leadership.
Customer relations.
MARC Display
Nice companies finish first : why cutthroat management is over-- and collaboration is in / Peter Shankman ; with Karen Kelly.
by
Shankman, Peter.
Palgrave Macmillan, 2013.
Call #:
658
S528n
Subjects
Corporate culture.
Organizational effectiveness.
Leadership.
Customer relations.
ISBN:
9780230341890 (hc.)
0230341896 (hc.)
Edition:
1st ed.
Description:
245 p. ; 25 cm.
Notes:
Includes index.
Contents:
What's so great about being a nice guy? -- The nine warning signs of a hopeless jerk -- Trait #1 : enlightened self-interest -- Trait #2 : the accessibility factor -- Trait #3 : strategic listening -- Trait #4 : good stewardship -- Trait #5 : 360 loyalty -- Trait #6 : glass-half-full POV -- Trait #7 : customer service-centric -- Trait #8 : merit-based competitor -- Trait #9 : gives a damn -- Nice guys (and gals) are the future of business.
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