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Item Information   Copy / Holding Information     Table of Contents     More Content       More by this author     Edmonston, Louis-Philippe.     Subjects     Consumer complaints -- Canada.     Consumer complaints.     Consumer protection -- Canada.     Consumer protection -- Law and legislation -- Canada.     Consumers -- Law and legisltation -- Canada.     Complaint letters.     Consumer satisfaction -- Canada.     Browse Catalog     by author:      Edmonston, Louis-Philippe.       by title:      The art of complaini...       by call number:      381.34 E24a     Search the Web     Edmonston, Louis-Philippe.     Consumer complaints -- Canada.     Consumer complaints.     Consumer protection -- Canada.     Consumer protection -- Law and legislation -- Canada.     Consumers -- Law and legisltation -- Canada.     Complaint letters.     Consumer satisfaction -- Canada.       MARC Display

The art of complaining : Canada's consumer action guide / Phil Edmonston. by Edmonston, Louis-Philippe. Dundurn, c2013. Call #: 381.34 E24a Subjects Consumer complaints -- Canada.   Consumer complaints.   Consumer protection -- Canada.   Consumer protection -- Law and legislation -- Canada.   Consumers -- Law and legisltation -- Canada.   Complaint letters.   Consumer satisfaction -- Canada. ISBN:  9781459719415 (pbk.) 1459719417 (pbk.) Alternate title:  Lemon-aid. The art of complaining : Canada's consumer action guide Lemon-aid self-help. The art of complaining : Canada's consumer action guide Canada's consumer action guide Edition:  2nd edition. Description:  115 p. : ill. ; 23 cm. Notes:  At head of title: Lemon-aid self-help. Contents:  Why complain? -- Your legal rights -- How to get your money back -- How to complain successfully -- How to navigate the legal system -- Issues you may want to complain about. Summary:  "An arsenal of successful complaint tactics and claim letters compiled by Phil Edmonston, Canada's best-known consumer advocate and the author of the best-selling Lemon-Aid car guides. A journey of consumer advocacy seen through the eyes of this former Member of Parliament and former member of the boards of Consumer Reports and The Quebec Bar Association. Edmonston has battled carmakers, dealers, insurance companies, lawyers, and government officials, both in the courts and in the streets. Indeed, Phil is Canada's toughest customer"--Provided by publisher. Holds:  0   Copy/Holding information Location Collection Call No. Item type Status   Woodlawn Public Library Adult Nonfiction 381.34 E24a Adult books Checked in Add Copy to MyList Central Library Adult Nonfiction 381.34 E24a Adult books Trace Add Copy to MyList

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