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Nonviolent communication : a language of life / Marshall B. Rosenberg.

by Rosenberg, Marshall B.

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PuddleDancer Press, [2015]

153.6 R813n 2015

Interpersonal communication.

Interpersonal relations.

Social interaction.

Interpersonal conflict.

Conflict management.

9781892005281 (pbk.)

xix, 244 pages ; 23 cm.

Previous (2nd ed.) published: Encinitas, Calif. : PuddleDancer Press, c2003.

Includes bibliographical references (pages 220-222) and index.

Giving from the heart -- Communication that blocks compassion -- Observing without evaluating -- Identifying and expressing feelings -- Taking responsibility for our feelings -- Requesting that which would enrich life -- Receiving empathically -- The power of empathy -- Connecting compassionately with ourselves -- Expressing anger fully -- Conflict resolution and mediation -- The protective use of force -- Liberating ourselves and counseling others -- Expressing appreciation in nonviolent communication.

An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, the author uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.

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