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658.812 S689c
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Call No.
Title
Author
1.
658.812 K37p
People power : how can we personalise public services? /
Keohane, Nigel.
2.
658.812 L563g
Getting naked : a business fable about shedding the three fears that sabotage client loyalty /
Lencioni, Patrick, 1965-
3.
658.812 L563g
Getting naked : a business fable about shedding the three fears that sabotage client loyalty /
Lencioni, Patrick, 1965-
4.
658.812 M153s
7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience /
McKain, Scott.
5.
658.812 M277L
Listen up! : how to tune in to customers and turn down the noise /
Mangia, Karen, 1975-
6.
658.812 M277L
Listen up! : how to tune in to customers and turn down the noise /
Mangia, Karen, 1975-
7.
658.812 M488c
Call centers made easy : how to build, operate, and profit from your small business call center /
Medcroft, Stephen, 1967-
8.
658.812 O85v
Value proposition design : how to create products and services customers want /
Osterwalder, Alexander.
9.
658.812 S425f
Fanocracy : turning fans into customers and customers into fans /
Scott, David Meerman.
10.
658.812 S425f
Fanocracy : turning fans into customers and customers into fans /
Scott, David Meerman.
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