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658.827 I54b
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Call No.
Title
Author
1.
658.812 M277L
Listen up! : how to tune in to customers and turn down the noise /
Mangia, Karen, 1975-
2.
658.812 M488c
Call centers made easy : how to build, operate, and profit from your small business call center /
Medcroft, Stephen, 1967-
3.
658.812 O85v
Value proposition design : how to create products and services customers want /
Osterwalder, Alexander.
4.
658.812 S425f
Fanocracy : turning fans into customers and customers into fans /
Scott, David Meerman.
5.
658.812 S425f
Fanocracy : turning fans into customers and customers into fans /
Scott, David Meerman.
6.
658.812 S689c
Can your customer service do this? : create an anticipatory customer experience that builds loyalty forever /
Solomon, Micah.
7.
658.812 S689i
Ignore your customers (and they'll go away) : the simple playbook for delivering the ultimate customer service experience /
Solomon, Micah.
8.
658.812 S689i
Ignore your customers (and they'll go away) : the simple playbook for delivering the ultimate customer service experience /
Solomon, Micah.
9.
658.816 A545f
Free : the future of a radical price /
Anderson, Chris, 1961-
10.
658.816 G823d
The dark art of pricing : deliberately pricing for profit /
Gregson, Andrew.
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