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Call No.TitleAuthor
 1. 658.812 K16sSalesforce for dummies /Kao, Liz.
 2. 658.812 K16sSalesforce for dummies /Kao, Liz.
 3. 658.812 K37pPeople power : how can we personalise public services? /Keohane, Nigel.
 4. 658.812 K39LLikeable business : why today's consumers demand more and how leaders can deliver /Kerpen, Dave.
 5. 658.812 L563gGetting naked : a business fable about shedding the three fears that sabotage client loyalty /Lencioni, Patrick, 1965-
 6. 658.812 L563gGetting naked : a business fable about shedding the three fears that sabotage client loyalty /Lencioni, Patrick, 1965-
 7. 658.812 M153s7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience /McKain, Scott.
 8. 658.812 M277LListen up! : how to tune in to customers and turn down the noise /Mangia, Karen, 1975-
 9. 658.812 M277LListen up! : how to tune in to customers and turn down the noise /Mangia, Karen, 1975-
 10. 658.812 M488cCall centers made easy : how to build, operate, and profit from your small business call center /Medcroft, Stephen, 1967-
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