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Call No.TitleAuthor
 1. 658.812 H523cCustomer service : the cornerstone of success : winning strategies, philosophies, and practices /Henry, Rene A.
 2. 658.812 H523cCustomer service : the cornerstone of success : winning strategies, philosophies, and practices /Henry, Rene A.
 3. 658.812 H995aAmaze every customer every time : 52 tools for delivering the most amazing customer service on the planet /Hyken, Shep,
 4. 658.812 K16sSalesforce for dummies /Kao, Liz.
 5. 658.812 K16sSalesforce for dummies /Kao, Liz.
 6. 658.812 K37pPeople power : how can we personalise public services? /Keohane, Nigel.
 7. 658.812 K39LLikeable business : why today's consumers demand more and how leaders can deliver /Kerpen, Dave.
 8. 658.812 L563gGetting naked : a business fable about shedding the three fears that sabotage client loyalty /Lencioni, Patrick, 1965-
 9. 658.812 L563gGetting naked : a business fable about shedding the three fears that sabotage client loyalty /Lencioni, Patrick, 1965-
 10. 658.812 M153s7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience /McKain, Scott.
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