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Item Information   Copy / Holding Information     More Content       More by this author     Downe, Lou.     Subjects     Consumer satisfaction -- Evaluation.     Consumer satisfaction.     Customer relations.     Customer loyalty.     Service industries workers.     Browse Catalog     by author:      Downe, Lou.       by title:      Good services : how ...       by call number:      352.357 D748g     Search the Web     Downe, Lou.     Consumer satisfaction -- Evaluation.     Consumer satisfaction.     Customer relations.     Customer loyalty.     Service industries workers.       MARC Display

Good services : how to design services that work / Lou Downe. by Downe, Lou. BIS Publishers, 2020. Call #: 352.357 D748g Subjects Consumer satisfaction -- Evaluation.   Consumer satisfaction.   Customer relations.   Customer loyalty.   Service industries workers. ISBN:  9789063695439 (pbk.) Alternate title:  How to design services that work Summary:  A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Genre:  Professional collection. Holds:  0   Copy/Holding information Location Collection Call No. Item type Status   Collection Management Staff Use Only 352.357 D748g Non-circulating New Item Transfer Add Copy to MyList Collection Management Staff Use Only 352.357 D748g Non-circulating New Item Transfer Add Copy to MyList Collection Management Staff Use Only 352.357 D748g Non-circulating New Item Transfer Add Copy to MyList Collection Management Staff Use Only 352.357 D748g Non-circulating Checked in Add Copy to MyList Halifax North Memorial Public Library Adult Nonfiction 352.357 D748g Adult books Checked in Add Copy to MyList

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