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Item Information   Copy / Holding Information     More Content       More by this author     Clemmer, Jim, 1956-     Subjects     Customer services -- Management.     Quality of products -- Management.     Success in business.     Browse Catalog     by author:      Clemmer, Jim, 1956-       by title:      Firing on all cylind...       by call number:      658.81 C626f 1992     Search the Web     Clemmer, Jim, 1956-     Customer services -- Management.     Quality of products -- Management.     Success in business.       MARC Display

Firing on all cylinders : the service/quality system for high-powered performance / Jim Clemmer ; with Barry Sheehy and Achieve International/Zenger-Miller Associates. by Clemmer, Jim, 1956- Macmillan Canada, c1992. -- Call #: 658.81 C626f 1992 Subjects Customer services -- Management.   Quality of products -- Management.   Success in business. ISBN:  0771591667 Alternate title:  The service quality system for high-powered performance. Edition:  2nd ed. Description:  xix, 392 p. : ill. ; 23 cm. Bibliography:  Bibliography: p. 347-377. Other authors:  Sheehy, Barry. Achieve International. Zenger-Miller Associates. Holds:  0   Copy/Holding information Location Collection Call No. Item type Status   Central Library Staff Use Only 658.81 C626f 1992 Non-circulating Checked in Add Copy to MyList

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