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1. Making friends : organizing your library's friends group [videorecording] H.W. Wilson, c1987 Call #: VIDEO 021.7 M235 Format:  Adult Videos-21 Days       2.  3. Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, editor. Haworth Information Press, c2002. Call #: 025.5 H483 Format:  Non-circulating       4. The responsive public library : how to develop and market a winning collection / Sharon L. Baker and Karen L. Wallace. by Baker, Sharon L. Libraries Unlimited, 2002. Call #: 025.21 B168r Format:  Non-circulating       5. It comes with the territory : handling problem situations in libraries / Anne M. Turner ; with a foreword by Gordon Conable. by Turner, Anne M., 1941- McFarland & Co., 2004. Call #: 025.5 T944i 2004 Format:  Non-circulating       6. How libraries and librarians help : a guide to identifying user-centered outcomes / Joan C. Durrance, Karen E. Fisher ; with Marian Bouch Hinton. by Durrance, Joan C. American Library Association, 2005. Call #: 027 D965h Format:  Non-circulating       7. Reading matters : what the research reveals about reading, libraries, and community / Catherine Sheldrick Ross, Lynne E.F. McKechnie, and Paulette M. Rothbauer. by Ross, Catherine Sheldrick. Libraries Unlimited, 2006. Call #: 028.9 R823r Format:  Non-circulating       8. It takes a library to raise a community : a community development activities tool kit for libraries : community development toolkit # 1 / Ontario Library Service - North. Ontario Library Service - North, c2007. Call #: 027.42 I88 Format:  Non-circulating       9. Doing social media so it matters : a librarian's guide / Laura Solomon. by Solomon, Laura, 1967- American Library Association, 2011. Call #: 006.754 S689d Format:  Non-circulating       10. Successful social networking in public libraries / Walt Crawford. by Crawford, Walt. ALA Editions, an imprint of the American Library Association, 2014. Call #: 302.30285 C899s Format:  Non-circulating

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