e-branch	Login My List - 0 Help
	Home   My Account/Renew Loans   Community Info   KidSearch   New Catalogue!

Search Advanced By Format By Number My Searches Can't Find it? Find Magazine Articles & more Problems?

---

1. Customer service : a how-to-do-it manual for librarians / Suzanne Walters. by Walters, Suzanne. Neal-Schuman Publishers, c1994. Call #: 025.5 W235c Format:  Non-circulating       2. Calming upset customers / Rebecca L. Morgan. by Morgan, Rebecca L. Crisp Publications, c1989. Call #: KIT 658.812 M849c Format:  Non-circulating       3. People power : how can we personalise public services? / Nigel Keohane. by Keohane, Nigel. New Local Government Network, c2009. Call #: 658.812 K37p Format:  Non-circulating       4. Service innovation : how to go from customer needs to breakthrough services / Lance A. Bettencourt. by Bettencourt, Lance. McGraw-Hill, c2010. Call #: 658.812 B565s Format:  Core Collection - Adult       5. Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation / Robert Bacal. by Bacal, Robert. McGraw-Hill, c2011. Call #: 658.812 B116p 2011 Format:  Core Collection - Adult       6. Winning the customer : turn consumers into fans and get them to spend more / Lou Imbriano, Elizabeth King. by Imbriano, Lou. McGraw-Hill, c2012. Call #: 658.802 I32w Format:  Adult books       7. Please every customer delivering stellar customer service across cultures / Robert W. Lucas. by Lucas, Robert W. McGraw-Hill, 2011. Call #: 658.812 L933p       8. Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss. by Frei, Frances. Harvard Business Review Press, c2012. Call #: 658.812 F862u Format:  Adult books       9. The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell. by Cockerell, Lee. Crown Business, c2013. Call #: 658.812 C666c Format:  Adult books       10. People love you : the real secret to delivering legendary customer experiences / Jeb Blount. by Blount, Jeb. John Wiley, c2013. Call #: 658.812 B657p Format:  Adult books

1

2

3

Next

Horizon Information Portal 3.24_8902M

© 2001-2013 SirsiDynix All rights reserved.