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From the ground up : a journey to reimagine the promise of America / Howard Schultz with Joanne Gordon.

by Schultz, Howard.

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Random House, 2019.

Schultz, Howard.

Starbucks Coffee Company.

Executives -- United States -- Biography.

Businessmen -- United States -- Biography.

Coffee industry -- United States.

Social responsibility of business -- United States.

9780525509448 (hc.)

xiii, 352 p. : col. ill. ; 25 cm.

Includes index.

Beginnings. Conflicted ; Connection ; A different kind of company ; In the mud ; Powerless ; Dysfunction -- Intention and reinvention. The dignity of work ; Better angels ; Duty ; This is not charity ; Unintended consequences ; Role and responsibility ; For love of country ; A promise made ; A promise kept -- Bridging divides. Discuss ; The third rail in the third place ; Rethink the possible ; Start somewhere ; Share your blanket ; Gumption ; Filial piety ; Welcoming places ; Accountable ; A better version of us -- Epilogue: our climb.

"Longtime CEO and chairman of Starbucks, Schultz shares his ideas on the new responsibilities of leaders, businesses, and citizens in American society today, through the intimate lens of his life and work. His conflicted boyhood motivated Schultz to become the first in his family to graduate from college, then to build the kind of company his father, a working-class laborer, never had a chance to work for: a business that tries to balance profit and human dignity. Behind-the-scenes, we get a look at Schultz's efforts to challenge old notions about the role of business in society. An optimistic account of what happens when we stand up, speak out, and come together for purposes bigger than ourselves. -- adapted from jacket.

Gordon, Joanne.

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