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Ingall, Marjorie.
Subjects
Apologizing.
Interpersonal relations.
Social interaction.
Conduct of life.
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by author:
Ingall, Marjorie.
by title:
Sorry, sorry, sorry ...
by call number:
158.2 I44s
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Ingall, Marjorie.
Apologizing.
Interpersonal relations.
Social interaction.
Conduct of life.
MARC Display
Sorry, sorry, sorry : the case for good apologies /
Marjorie
Ingall
and Susan McCarthy.
by
Ingall
,
Marjorie
.
Gallery Books, an imprint of Simon & Schuster, 2023.
Call #:
158.2 I44s
Subjects
Apologizing.
Interpersonal relations.
Social interaction.
Conduct of life.
ISBN:
9781982163495 (hc)
Alternate title:
Case for good apologies
Edition:
1st Gallery Books hardcover ed.
Description:
x, 355 p. ; 24 cm.
Bibliography:
Includes bibliographical references.
Summary:
"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?
Marjorie
Ingall
and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully,
Ingall
and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things-mend fences, heal wounds, and bring more harmony into ourselves and our society at large. With wit, deep introspection, and laugh-out-loud humor,
Ingall
and McCarthy's guidance will help make the world a better place, one apology at a time."--Publisher.
Other authors:
McCarthy, Susan.
Holds:
0
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Woodlawn Public Library
Adult Nonfiction
158.2 I44s
Adult books
Checked in
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Central Library
Adult Nonfiction
158.2 I44s
Adult books
Checked in
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Central Library
Adult Nonfiction
158.2 I44s
Adult books
Checked out
Jul 18, 2024
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