e-branch
Login
My List - 0
Help
Home
My Account/Renew Loans
Community Info
KidSearch
New Catalogue!
Search
Advanced
By Format
By Number
My Searches
Can't Find it?
Find Magazine Articles & more
Problems?
Search:
Title Starts with...
Title Keyword(s)
Author/Performer/Name (Last,First)
Author/Performer/Name Keyword(s)
Subject Starts with...
Subject Keyword(s)
Series Starts with...
Series Keyword(s)
Anyword/Anywhere
List Name Keyword(s)
Refine Search
> You're searching:
Halifax Public Libraries
Item Information
Copy / Holding Information
Publisher Weekly Review
Table of Contents
More Content
More by this author
Howes, Molly.
Subjects
Apologizing.
Emotions.
Browse Catalog
by author:
Howes, Molly.
by title:
A good apology : fou...
by call number:
158.2 H859g
Search the Web
Howes, Molly.
Apologizing.
Emotions.
MARC Display
A good apology : four steps to make things right /
Molly
Howes
.
by
Howes
,
Molly
.
Grand Central Publishing, 2020.
Call #:
158.2 H859g
Subjects
Apologizing.
Emotions.
ISBN:
9781538701317
Edition:
1st ed.
Description:
xvi, 267 p. ; 24 cm.
Bibliography:
Includes bibliographical references (pages 233-252) and index.
Contents:
Introduction -- Apologizing is too hard to do and too important not to do -- How to apologize - What, there's more? -- Conclusion: You can make things right.
Summary:
"Dr.
Molly
Howes
uses her own experiences with patients at her practice to exemplify the importance of a proper apology, and how we can all hone our technique. Learn how to craft an effective apology with this four-step model: 1. Listen to and empathize with the other person's hurt 2. Make a sincere statement of regret and acknowledge harmful actions 3. Make restitution for the pain caused 4. Prevent repetition of the injury An apology is a small-scale event between people, but it's enormously powerful. Never until now has there been a comprehensive book giving readers the tools to fix their relationships, make amends, and move forward, all through the power of a great apology"--From publisher.
Holds:
0
Copy/Holding information
Location
Collection
Call No.
Item type
Status
Due Date
Central Library
Adult Nonfiction
158.2 H859g
Adult books
Checked out
Jul 15, 2024
Add Copy to MyList
Horizon Information Portal 3.24_8902M
© 2001-2013
SirsiDynix
All rights reserved.