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Item Information   Copy / Holding Information     More Content       More by this author     Dues, Michael, 1941-     Subjects     Conflict management.     Interpersonal confrontation.     Interpersonal communication.     Communication.     Communication and culture.     Browse Catalog     by author:      Dues, Michael, 1941-       by title:      The art of conflict ...       by call number:      DVD 303.69 D853a     Search the Web     Dues, Michael, 1941-     Conflict management.     Interpersonal confrontation.     Interpersonal communication.     Communication.     Communication and culture.       MARC Display

The art of conflict management: achieving solutions for life, work, and beyond [videorecording (DVD)] / Michael Dues. by Dues, Michael, 1941- Teaching Co., c2010. Call #: DVD 303.69 D853a Subjects Conflict management.   Interpersonal confrontation.   Interpersonal communication.   Communication.   Communication and culture. Series Great courses (DVD)   Great courses (DVD). Professional. ISBN:  9781598037111 (set) Alternate title:  Great Courses. The art of conflict management: achieving solutions for life, work, and beyond [videorecording (DVD)] Format:  [videorecording (DVD)] / Description:  4 videodiscs (ca. 12 hrs.) : digital sd., col. ; 12 cm. + 1 course guidebook (iv, 106 p. ; 19 cm.). Notes:  "24 lectures / 30 minutes per lecture"--Container. Book contains lecture transcripts and outlines, timeline, glossary, biographical notes, and bibliography. Home use only. Contents:  Disc 1. Why conflict management matters -- The adversary system -- Morton Deutsch and the concept of win-win -- Perception, perspective, and punctuation -- Managing multiple and conflicting emotions -- Multiple, complex, and changing goals. Disc 2. Power: how much we need and how to use it -- Conflict styles -- Dysfunctional conflict strategies -- Principled negotiation -- Preparing and arranging to negotiate -- Negotiating conflict resolutions. Disc 3. Listening to conflict -- Dynamic patterns in close relationships -- Disruptions in close relationships -- How management theories affect conflict -- The manager's role in dealing with conflict -- Getting professional help with conflict. Disc 4. Helping others manage conflict -- Moral and cultural conflicts -- Managing moral conflicts: success stories -- Managing conflict's aftermath -- Teaching our children about conflict -- Conflict management: a success in progress. Performers:  Lecturer, Professor Michael Dues, University of Arizona. Summary:  These 24 half-hour lectures help us to understand the nature of conflict by studing different conflict styles. You will learn different ways to manage conflict and negotiate agreements more successfully - with less damage and more gain. Genre:  Filmed lectures. Educational films. DVDs. Other authors:  Teaching Company. Holds:  1   Copy/Holding information Location Collection Call No. Item type Status Due Date   Bedford Public Library Adult Nonfeature DVDs DVD 303.69 D853a Adult Dvds-21 Days Checked out Jul 13, 2024 Add Copy to MyList

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