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Halifax Public Libraries
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Carlaw, Peggy.
Subjects
Employees -- Training of.
Customer services -- Management.
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Carlaw, Peggy.
by title:
The big book of cust...
by call number:
658.812 C278b
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Carlaw, Peggy.
Employees -- Training of.
Customer services -- Management.
MARC Display
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw,
Vasudha
Kathleen
Deming
.
by
Carlaw, Peggy.
McGraw-Hill, c1999.
Call #:
658.812 C278b
Subjects
Employees -- Training of.
Customer services -- Management.
ISBN:
0070779740 (pbk.)
Alternate title:
Customer service training games
Description:
xiv, 209 p. : ill. ; 24 cm.
Other authors:
Deming
,
Vasudha
Kathleen
.
Holds:
0
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