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Search Results  2 titles matched: Altman, Ellen

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1. Managing for results : effective resource allocation for public libraries / Sandra Nelson, Ellen Altman, and Diane Mayo for the Public Library Association. by Nelson, Sandra S. American Library Association, c2000. Call #: 025.1 N431m Format:  Non-circulating       2. Assessing service quality : satisfying the expectations of library customers / Peter Hernon + Ellen Altman. by Hernon, Peter. American Library Association, 2010. Call #: 025.5 H558a Format:  Non-circulating

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