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Item Information   Copy / Holding Information     Library Journal Review     Table of Contents     More Content       More by this author     Guidara, Will.     Subjects     Customer services.     Hospitality.     Corporate culture.     Management.     Browse Catalog     by author:      Guidara, Will.       by title:      Unreasonable hospita...       by call number:      658.812 G946u     Search the Web     Guidara, Will.     Customer services.     Hospitality.     Corporate culture.     Management.       MARC Display

Unreasonable hospitality : the remarkable power of giving people more than they expect / Will Guidara. by Guidara, Will. Optimism Press, 2022. Call #: 658.812 G946u Subjects Customer services.   Hospitality.   Corporate culture.   Management. ISBN:  9780593418574 (hc.) Description:  x, 272 p. ; 23 cm. Bibliography:  Includes bibliographical references and index. Contents:  Welcome to the hospitality economy -- Making magic in a world that could use more of it -- The extraordinary power of intention -- Lessons in enlightened hospitality -- Restaurant-smart vs. corporate-smart -- Pursuing a true partnership -- Setting expectations -- Breaking rules and building a team -- Working with purpose, on purpose -- Creating a culture of collaboration -- Pushing toward excellence -- Relationship are simple. Simple is hard -- Leveraging affirmation -- Restoring balance -- The best offense is offense -- Earning informality -- Learning to be unreasonable -- Improvisational hospitality -- Scaling a culture -- Back to basics. Summary:  "Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park"--From publisher. Holds:  3   Copy/Holding information Location Collection Call No. Item type Status Due Date   Central Library Adult Nonfiction 658.812 G946u Core Collection - Adult Checked out Jul 19, 2024 Add Copy to MyList Tantallon Public Library Adult Nonfiction 658.812 G946u Adult books Checked out Jul 17, 2024 Add Copy to MyList

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