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Item Information       Library Journal Review     Table of Contents     More Content     More by this author     Forni, P. M.     Subjects     Courtesy.     Etiquette.     Etiquette -- 21st century.     Browse Catalog     by author:      Forni, P. M.       by title:      The civility solutio...       by call number:      395 F727ci     Search the Web     Forni, P. M.     Courtesy.     Etiquette.     Etiquette -- 21st century.       MARC Display

The civility solution : what to do when people are rude / P.M. Forni. by Forni, P. M. St. Martin's Press, 2008. Call #: 395 F727ci Subjects Courtesy.   Etiquette.   Etiquette -- 21st century. URL856 Contributor biographical information URL856 Publisher description ISBN:  9780312369644 (2009 1st St. Martin's Griffin ed.) 9780312368494 0312368496 Edition:  1st ed. Description:  xxi, 166 p. ; 19 cm. Bibliography:  Includes bibliographical references (p. [161]-166) Contents:  Wisdom and skills -- On rudeness -- Preventing rudeness : eight rules for a civil life -- Accepting real-life rudeness -- How to respond to rudeness -- Situations and solutions -- The near and not so dear : spouses, family, and friends -- The neighbors--noisy, nosy, and nice -- Workplace woes -- On the road, in the air, and aboard the train -- The world of service -- Digital communication. Holds:  0   Copy/Holding information No Item Information

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