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Swindling, Linda Byars, 1965-
Subjects
Problem employees.
Corporate culture.
Business communication.
Personnel management.
Browse Catalog
by author:
Swindling, Linda Byars, 1965-
by title:
Stop complainers and...
by call number:
658.3045 S978s
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Swindling, Linda Byars, 1965-
Problem employees.
Corporate culture.
Business communication.
Personnel management.
MARC Display
Stop
complainers
and
energy
drainers
:
how
to
negotiate
work
drama
to
get
more
done
/ Linda Byars Swindling.
by
Swindling, Linda Byars, 1965-
Wiley, 2013.
Call #:
658.3045 S978s
Subjects
Problem employees.
Corporate culture.
Business communication.
Personnel management.
ISBN:
9781118492963 (pbk.)
Description:
xiii, 210 p. : ill. ; 22 cm.
Bibliography:
Includes bibliographical references.
Summary:
"Turn constant
complainers
into productive contributors. Constant
complainers
take up resources, time, and mental bandwidth in the workplace. When you change a culture of
complainers
to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you
get
more
done
with less
drama
. In
Stop
Complainers
and
Energy
Drainers
, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover
how
to influence others to accomplish your purpose.
Stop
Complainers
and
Energy
Drainers
uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows
how
to identify
complainers
and time
drainers
. Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies. Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations.
Stop
Complainers
and
Energy
Drainers
is research-driven and focused on
how
to identify as well as manage conversations with "venters,"
complainers
, whiners, and
energy
drainers
. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence"-- Provided by publisher.
Holds:
0
Copy/Holding information
Location
Collection
Call No.
Item type
Status
Cole Harbour Public Library
Adult Nonfiction
658.3045 S978s
Adult books
Checked in
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