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Item Information   Copy / Holding Information     More Content       More by this author     Marshall, Lisa B.     Subjects     Public speaking.     Speech anxiety.     Conversation.     Interpersonal communication.     Oral communication.     Negotiation.     Conflict management.     Influence (Psychology)     Browse Catalog     by author:      Marshall, Lisa B.       by title:      Smart talk : the pub...       by call number:      808.51 M368s     Search the Web     Marshall, Lisa B.     Public speaking.     Speech anxiety.     Conversation.     Interpersonal communication.     Oral communication.     Negotiation.     Conflict management.     Influence (Psychology)       MARC Display

Smart talk : the public speaker's guide to success in every situation / Lisa B. Marshall. by Marshall, Lisa B. St. Martin's Griffin, 2013. Call #: 808.51 M368s Subjects Public speaking.   Speech anxiety.   Conversation.   Interpersonal communication.   Oral communication.   Negotiation.   Conflict management.   Influence (Psychology) ISBN:  9780312597283 (pbk.) 0312597282 (pbk.) Edition:  1st ed. Description:  xvi, 269 p. ; 21 cm. Bibliography:  Includes bibliographical references (p. [255]-258) and index. Contents:  Taking the "hell" out of hello : how to introduce yourself -- Conversation magic : how to improve your conversation skills -- Cat got your tongue? what to say when -- Giddyup your follow-up : how to effectively follow up on your conversations -- From Archie Bunker to Mary Poppins : how to speak with tact and grace -- Fearless feedback : how to deliver restorative feedback -- Ouch, that hurts! how to accept criticism -- We have to talk : how to have a difficult conversation -- Tongue Fu : how to deal with difficult people -- Say no more : how to say "no" -- The art (and science) of persuasion : how to influence others -- The art of the deal : how to negotiate -- Say yes to impress : how to use positive language -- Magically delicious : how to unleash your inner charisma. Holds:  0   Copy/Holding information Location Collection Call No. Item type Status   Central Library Adult Nonfiction 808.51 M368s Core Collection - Adult Checked in Add Copy to MyList

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