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Marr, Bernard.
Subjects
Organizational effectiveness.
Performance standards.
Industrial management.
Industrial efficiency.
Management.
Success in business.
Browse Catalog
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Marr, Bernard.
by title:
Key performance indi...
by call number:
658.4013 M358k
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Marr, Bernard.
Organizational effectiveness.
Performance standards.
Industrial management.
Industrial efficiency.
Management.
Success in business.
MARC Display
Key
performance
indicators
for
dummies
/ by Bernard Marr.
by
Marr, Bernard.
John Wiley & Sons, 2015.
Call #:
658.4013 M358k
Subjects
Organizational effectiveness.
Performance
standards.
Industrial management.
Industrial efficiency.
Management.
Success in business.
Series
--For
dummies
.
ISBN:
9781118913239 (pbk.)
111891323X (pbk.)
Alternate title:
Performance
indicators
for
dummies
Description:
xiv, 298 pages : illustrations ; 24 cm.
Notes:
Includes index.
Contents:
Introducing key
performance
indicators
(KPIs) -- Types, targets and KPI mistakes -- Creating a culture of fact-based decision-making -- Organising your KPIs -- Developing a KPI -- Use it or lose it: Turning KPIs into insights -- Spreading the word: Reporting and communicating KPIs effectively -- The holy grail of business: Revenue and profit KPIs -- The ones you can't take your eyes off: Liquidity and cash flow KPIs -- Reporting to the masters: Shareholder and value-added KPIs -- Measuring your financial efficiency -- The customer is always right: Measuring your customer success -- Measuring the market and your place in it -- Measuring project
performance
-- Measruing internal efficiency and quality -- Measuring IT
performance
-- Measuring people
performance
-- Measuring human resources performane -- Ten tips for developing effective KPIs -- The ten biggest KPI mistakes to avoid -- The top ten KPIs to use.
Summary:
A complete guide to using Key
Performance
Indicators
(KPIs) to drive organisational
performance
. Is your business on track to achieve success? This book covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive
performance
in their organisations. The crucial KPIs that should be implemented, including financial
performance
, operational and internalprocesses, sales and marketing and customer satisfaction. Good KPIs should be unique to every business, as every business has different objectives. This book provides tools and templates that leaders can use to develop unique KPIs that best suit their organisation and fit closely the strategic objectives. Determine which KPI questions you should be asking. Turn KPIs into deep insights by mastering related reporting and communications practices. KPIs are essential for monitoring the execution of business strategies.
Holds:
0
Copy/Holding information
Location
Collection
Call No.
Item type
Status
Central Library
Adult Nonfiction
658.4013 M358k
Core Collection - Adult
Checked in
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Cole Harbour Public Library
Adult Nonfiction
658.4013 M358k
Adult books
Checked in
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