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Item Information   Copy / Holding Information     More Content       More by this author     Marr, Bernard.     Subjects     Organizational effectiveness.     Performance standards.     Industrial management.     Industrial efficiency.     Management.     Success in business.     Browse Catalog     by author:      Marr, Bernard.       by title:      Key performance indi...       by call number:      658.4013 M358k     Search the Web     Marr, Bernard.     Organizational effectiveness.     Performance standards.     Industrial management.     Industrial efficiency.     Management.     Success in business.       MARC Display

Key performance indicators for dummies / by Bernard Marr. by Marr, Bernard. John Wiley & Sons, 2015. Call #: 658.4013 M358k Subjects Organizational effectiveness.   Performance standards.   Industrial management.   Industrial efficiency.   Management.   Success in business. Series --For dummies. ISBN:  9781118913239 (pbk.) 111891323X (pbk.) Alternate title:  Performance indicators for dummies Description:  xiv, 298 pages : illustrations ; 24 cm. Notes:  Includes index. Contents:  Introducing key performance indicators (KPIs) -- Types, targets and KPI mistakes -- Creating a culture of fact-based decision-making -- Organising your KPIs -- Developing a KPI -- Use it or lose it: Turning KPIs into insights -- Spreading the word: Reporting and communicating KPIs effectively -- The holy grail of business: Revenue and profit KPIs -- The ones you can't take your eyes off: Liquidity and cash flow KPIs -- Reporting to the masters: Shareholder and value-added KPIs -- Measuring your financial efficiency -- The customer is always right: Measuring your customer success -- Measuring the market and your place in it -- Measuring project performance -- Measruing internal efficiency and quality -- Measuring IT performance -- Measuring people performance -- Measuring human resources performane -- Ten tips for developing effective KPIs -- The ten biggest KPI mistakes to avoid -- The top ten KPIs to use. Summary:  A complete guide to using Key Performance Indicators (KPIs) to drive organisational performance. Is your business on track to achieve success? This book covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. The crucial KPIs that should be implemented, including financial performance, operational and internalprocesses, sales and marketing and customer satisfaction. Good KPIs should be unique to every business, as every business has different objectives. This book provides tools and templates that leaders can use to develop unique KPIs that best suit their organisation and fit closely the strategic objectives. Determine which KPI questions you should be asking. Turn KPIs into deep insights by mastering related reporting and communications practices. KPIs are essential for monitoring the execution of business strategies. Holds:  0   Copy/Holding information Location Collection Call No. Item type Status   Central Library Adult Nonfiction 658.4013 M358k Core Collection - Adult Checked in Add Copy to MyList Cole Harbour Public Library Adult Nonfiction 658.4013 M358k Adult books Checked in Add Copy to MyList

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