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Item Information   Copy / Holding Information     Booklist Review     Table of Contents     More Content       More by this author     Ebenstein, Donny.     Subjects     Communication in management.     Communication in organizations.     Interpersonal communication.     Interpersonal conflict.     Browse Catalog     by author:      Ebenstein, Donny.       by title:      I hear you : repair ...       by call number:      658.45 E159i     Search the Web     Ebenstein, Donny.     Communication in management.     Communication in organizations.     Interpersonal communication.     Interpersonal conflict.       MARC Display

I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple steps / Donny Ebenstein. by Ebenstein, Donny. American Management Association, c2013. Call #: 658.45 E159i Subjects Communication in management.   Communication in organizations.   Interpersonal communication.   Interpersonal conflict. ISBN:  9780814432198 (hc.) 0814432190 (hc.) Description:  xiii, 273 p. ; 24 cm. Bibliography:  Includes bibliographical references (pages 261-263) and index. Summary:  Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication-not just using different words, but rather learning to think differently. This book supplies the answers. Holds:  0   Copy/Holding information Location Collection Call No. Item type Status   Bedford Public Library Adult Nonfiction 658.45 E159i Adult books Checked in Add Copy to MyList Central Library Adult Nonfiction 658.45 E159i Adult books Checked in Add Copy to MyList

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