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More by this author
Downe, Lou.
Subjects
Consumer satisfaction -- Evaluation.
Consumer satisfaction.
Customer relations.
Customer loyalty.
Service industries workers.
Browse Catalog
by author:
Downe, Lou.
by title:
Good services : how ...
by call number:
352.357 D748g
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Downe, Lou.
Consumer satisfaction -- Evaluation.
Consumer satisfaction.
Customer relations.
Customer loyalty.
Service industries workers.
MARC Display
Good
services
:
how
to
design
services
that
work
/ Lou Downe.
by
Downe, Lou.
BIS Publishers, 2020.
Call #:
352.357 D748g
Subjects
Consumer satisfaction -- Evaluation.
Consumer satisfaction.
Customer relations.
Customer loyalty.
Service industries workers.
ISBN:
9789063695439 (pbk.)
Alternate title:
How
to
design
services
that
work
Summary:
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing
services
that
work
for users.
Genre:
Professional collection.
Holds:
0
Copy/Holding information
Location
Collection
Call No.
Item type
Status
Collection Management
Staff Use Only
352.357 D748g
Non-circulating
New Item Transfer
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Collection Management
Staff Use Only
352.357 D748g
Non-circulating
New Item Transfer
Add Copy to MyList
Collection Management
Staff Use Only
352.357 D748g
Non-circulating
New Item Transfer
Add Copy to MyList
Collection Management
Staff Use Only
352.357 D748g
Non-circulating
Checked in
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Halifax North Memorial Public Library
Adult Nonfiction
352.357 D748g
Adult books
Checked in
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