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The art of talking to anyone : essential people skills for success in any situation / Rosalie Maggio.

by Maggio, Rosalie.

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McGraw-Hill, c2005.

Conversation -- Social aspects.

Interpersonal communication.

9780071452298 (pbk.)

007145229X (pbk.)

Alternate title:

Essential people skills for success in any situation

Talking to anyone

x, 221 p. ; 24 cm.

Includes index.

Introduction -- pt. 1. The basics -- ch. 1. How to succeed in any conversation : from start to finish -- ch. 2. How to be universally liked -- ch. 3. How to listen successfully -- ch. 4. How to keep a conversation going or stop one -- ch. 5. How to ask and answer questions -- ch. 6. How and when to tell jokes -- ch. 7. How to deal with conversational predicaments -- ch. 8. How to be an unpopular conversationalist -- pt. 2. The specifics -- ch. 9. Talking with anyone in the workplace -- ch. 10. Talking with anyone at meetings and conferences -- ch. 11. Talking with anyone at business-social events -- ch. 12. Talking with anyone at social events -- ch. 13. Talking with anyone in public places -- ch. 14. Talking with anyone on the telephone -- ch. 15. Talking with anyone in times of trouble -- ch. 16. Talking with family and friends -- ch. 17. Talking with romance in mind -- Index.

"Conversation is one of the most decisive factors in our success in business and in life. It's also an art anyone can learn - with the help of a few simple tips, guidelines and techniques. The Art of Talking to Anyone makes it easy. Using sample scripts, real-life situations, and surefire strategies, this all-in-one handbook provides everything you need to become a more successful conversationalist. Whether you're chatting with co-workers at a conference, meeting new people at a party, or just talking on the telephone, this confidence-building guide can help you jump-start your own unique skills and make a positive, lasting impression. You'll be surprised by how easy it is to express yourself, how self-assured you'll feel, and how well people respond to the right words at the right time. Filled with ready-to-use conversation and useful suggestions, this life-changing book shows you: how to be universally liked; how to listen successfully; how to charm and persuade others; how and when to tell jokes; how to ask and answer questions; how to keep a conversation going and how to end one; and how to deal with difficult conversations. Nothing reveals more about who you are than what you say. And no book offers practical and easy-to-learn keys to successful conversations like The Art of Talking to Anyone." - Back cover.

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