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Halifax Public Libraries
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Edmonston, Louis-Philippe.
Subjects
Consumer complaints -- Canada.
Consumer complaints.
Consumer protection -- Canada.
Consumer protection -- Law and legislation -- Canada.
Consumers -- Law and legisltation -- Canada.
Complaint letters.
Consumer satisfaction -- Canada.
Browse Catalog
by author:
Edmonston, Louis-Philippe.
by title:
The art of complaini...
by call number:
381.34 E24a
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Edmonston, Louis-Philippe.
Consumer complaints -- Canada.
Consumer complaints.
Consumer protection -- Canada.
Consumer protection -- Law and legislation -- Canada.
Consumers -- Law and legisltation -- Canada.
Complaint letters.
Consumer satisfaction -- Canada.
MARC Display
The art of complaining :
Canada
's
consumer
action
guide
/ Phil Edmonston.
by
Edmonston, Louis-Philippe.
Dundurn, c2013.
Call #:
381.34 E24a
Subjects
Consumer
complaints --
Canada
.
Consumer
complaints.
Consumer
protection --
Canada
.
Consumer
protection -- Law and legislation --
Canada
.
Consumers -- Law and legisltation --
Canada
.
Complaint letters.
Consumer
satisfaction --
Canada
.
ISBN:
9781459719415 (pbk.)
1459719417 (pbk.)
Alternate title:
Lemon-aid. The art of complaining :
Canada
's
consumer
action
guide
Lemon-aid self-help. The art of complaining :
Canada
's
consumer
action
guide
Canada
's
consumer
action
guide
Edition:
2nd edition.
Description:
115 p. : ill. ; 23 cm.
Notes:
At head of title: Lemon-aid self-help.
Contents:
Why complain? -- Your legal rights -- How to get your money back -- How to complain successfully -- How to navigate the legal system -- Issues you may want to complain about.
Summary:
"An arsenal of successful complaint tactics and claim letters compiled by Phil Edmonston,
Canada
's best-known
consumer
advocate and the author of the best-selling Lemon-Aid car guides. A journey of
consumer
advocacy seen through the eyes of this former Member of Parliament and former member of the boards of
Consumer
Reports and The Quebec Bar Association. Edmonston has battled carmakers, dealers, insurance companies, lawyers, and government officials, both in the courts and in the streets. Indeed, Phil is
Canada
's toughest customer"--Provided by publisher.
Holds:
0
Copy/Holding information
Location
Collection
Call No.
Item type
Status
Woodlawn Public Library
Adult Nonfiction
381.34 E24a
Adult books
Checked in
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Central Library
Adult Nonfiction
381.34 E24a
Adult books
Trace
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Horizon Information Portal 3.24_8902M
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