Horizon Information Portal

e-branch

Home

My Account/Renew Loans

Find Magazine Articles & more

Applied empathy : the new language of leadership / by Michael Ventura.

by Ventura, Michael P.

View full image

Touchstone, 2018.

Corporate culture.

Organizational behavior.

9781501182853 (hc.)

1st Touchstone hardcover ed.

vii, 243 p. : ill. ; 24 cm.

Includes index.

Introduction -- The way in -- The seven faces of empathy -- Connecting to your whole self -- Showing up -- Timeless empathy -- Our role in context -- Ritual creates reality.

"Michael Ventura, entrepreneur and CEO of award-winning strategy and design practice Sub Rosa, shares how empathy—the ability to see the world through someone else’s eyes—could be what your business needs to innovate, connect, and grow. Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with and for, you first have to understand them."--From publisher.

Horizon Information Portal 3.24_8902M

© 2001-2013 SirsiDynix All rights reserved.

Horizon Information Portal