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Halifax Public Libraries
Item Information
Library Journal Review
More Content
More by this author
Schmidt, Aaron, 1978-
Subjects
Library administration.
Libraries and readers.
Information services -- Management.
User-centered system design.
Library planning.
Browse Catalog
by author:
Schmidt, Aaron, 1978-
by title:
Useful, usable, desi...
by call number:
025.1 S349u
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Schmidt, Aaron, 1978-
Library administration.
Libraries and readers.
Information services -- Management.
User-centered system design.
Library planning.
MARC Display
Useful
,
usable
,
desirable
: applying user experience design to your library / Aaron Schmidt and Amanda Etches.
by
Schmidt, Aaron, 1978-
ALA Editions, an imprint of the American Library Association, 2014.
Call #:
025.1 S349u
Subjects
Library administration.
Libraries
and readers.
Information services -- Management.
User-centered system design.
Library planning.
ISBN:
9780838912263 (paper : alk. paper)
Alternate title:
Applying user experience design to your library
ALA
Center
for the
future
of
libraries
.
Useful
,
usable
,
desirable
Edition:
First edition.
Description:
viii, 168 pages : ill. ; 23 cm
Bibliography:
Includes bibliographical references and index.
Contents:
Introducing library user experience -- User research techniques in this book -- Physical space -- Service points -- Policies and customer service -- Signage and wayfinding -- Online presence -- Using the library -- Wrapping up: philosophy, process, and culture.
Summary:
Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be
useful
, useable, and
desirable
. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important and how to assess your library's current status.
Genre:
Professional collection.
Other authors:
Etches, Amanda, 1975-
Holds:
0
Copy/Holding information
No Item Information
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